CONFIRMED NOISE AT 2,000 RPM. REMOVED THE SERPENTINE BELT AND NOISE WENT AWAY. FOUND THE HARMONIC BALANCER INNER RING SUNK IN TOWARDS THE ENGINE AND THE RUBBER RING LOOKS OUT OF SPEC. RECOMMEND REPLACEMENT OF THE HARMONIC BALANCER AND RE- TEST. _______ SMELL AND SMOKE IS DUE TO OIL LEAKING ONTO THE EXHAUST FROM THE VALVE COVER GASKETS. OIL IS ALSO LEAKING FROM THE FRONT TIMING COVER.
KATHRYN K. gave our service a 5 star review on 10/22/2024
(35) CONFIRMED SEAT NOT MOVING. FOUND THE CENTER SECTION OF THE SEAT RAIL SYSTEM TO HAVE BROKEN. REQUIRES REPLACEMENT OF THE SEAT RAIL ASSEMBLY.
FOLLOWED SERVICE MANUAL PROCEDURE WHEN REMOVAL AND INSTALLATION. FOUND THAT THE AIR BAG LIGHT CAME ONCE THE NEW SEAT RAIL HAD BEEN INSTALLED. CHECKED EACH CONNECTOR OF THE SEATING WIRING HARNESS – GOOD. ALL FUSES TESTED FINE. CODE REMAINED AFTER ATTEMPTING A RESET. THERE IS A RECALL ON THIS MODEL FOR THE SEAT OCCUPANT SENSOR(S) ON SOME VEHICLES. (24V064000)
KAREN B. gave our service a 5 star review on 7/11/2024
2 CHECK FOR NOISE FROM UNDER THE HOOD – CUSTOMER DESCRIBED AS SOUNDS LIKE HAIL, POSSIBLE HOT SMELL. FOUND TENSIONER COMING APART – BELT COMING OFF PULLIES
INSTALLED NEW FRONT WIPER BLADES – STREAKY.
(2) INSTALL NEW ENGINE SERPENTINE BELT AND TENSIONER – WORN. INCLUDES TIME TO INSTALL NEW RIGHT TOP ENGINE MOUNT. – WARRANTY.
SANDI G. gave our service a 5 star review on 11/8/2023